diff --git a/src/slic3r/GUI/HMS.cpp b/src/slic3r/GUI/HMS.cpp
index 63ce64cb21..e5fc020a3f 100644
--- a/src/slic3r/GUI/HMS.cpp
+++ b/src/slic3r/GUI/HMS.cpp
@@ -150,9 +150,12 @@ wxString HMSQuery::query_hms_msg(std::string long_error_code)
     if (m_hms_json.contains("device_hms")) {
         if (m_hms_json["device_hms"].contains(lang_code)) {
             for (auto item = m_hms_json["device_hms"][lang_code].begin(); item != m_hms_json["device_hms"][lang_code].end(); item++) {
-                if (item->contains("ecode") && (*item)["ecode"].get<std::string>() == long_error_code) {
-                    if (item->contains("intro")) {
-                        return wxString::FromUTF8((*item)["intro"].get<std::string>());
+                if (item->contains("ecode")) {
+                    std::string temp_string =  (*item)["ecode"].get<std::string>();
+                    if (boost::to_upper_copy(temp_string) == long_error_code) {
+                        if (item->contains("intro")) {
+                            return wxString::FromUTF8((*item)["intro"].get<std::string>());
+                        }
                     }
                 }
             }
diff --git a/src/slic3r/GUI/HMSPanel.cpp b/src/slic3r/GUI/HMSPanel.cpp
index 07e0bdce5e..ab5ea78a67 100644
--- a/src/slic3r/GUI/HMSPanel.cpp
+++ b/src/slic3r/GUI/HMSPanel.cpp
@@ -148,7 +148,13 @@ HMSPanel::~HMSPanel() {
 
 void HMSPanel::append_hms_panel(HMSItem& item) {
     m_notify_item = new HMSNotifyItem(m_scrolledWindow, item);
-    m_top_sizer->Add(m_notify_item, 0, wxALIGN_CENTER_HORIZONTAL);
+    wxString msg = wxGetApp().get_hms_query()->query_hms_msg(item.get_long_error_code());
+    if (!msg.empty())
+        m_top_sizer->Add(m_notify_item, 0, wxALIGN_CENTER_HORIZONTAL);
+    else {
+        // debug for hms display error info
+        m_top_sizer->Add(m_notify_item, 0, wxALIGN_CENTER_HORIZONTAL);
+    }
 }
 
 void HMSPanel::delete_hms_panels() {