Moved & Formatted Reporting

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ElectronicsArchiver 2022-08-11 13:55:36 -04:00
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# Reporting Issues
Please attach the following information in case <br>
you want to report crashing or similar issues.
<br>
## DxDiag
### ![Badge Windows]
The log as produced by **dxdiag**.
<kbd>start</kbd>  »  <kbd>run</kbd>  »  <kbd>dxdiag</kbd>  »  <kbd>save output</kbd>
<br>
<br>
## Cura GUI Log
If the Cura user interface still starts, you can also <br>
reach these directories from the application menu:
<kbd>Help</kbd>  »  <kbd>Show settings folder</kbd>
<br>
### ![Badge Windows]
```
%APPDATA%\cura\< >\cura.log
```
or
```
C:\Users\<your username>\AppData\Roaming\cura\< >\cura.log
```
<br>
### ![Badge Linux]
```
~/.local/share/cura/< >/cura.log
```
<br>
### ![Badge MacOS]
```
~/Library/Application Support/cura/< >/cura.log
```
<br>
<br>
## Alternative
An alternative is to install the **[ExtensiveSupportLogging]** <br>
plugin this creates a zip folder of the relevant log files.
If you're experiencing performance issues, we might ask <br>
you to connect the CPU profiler in this plugin and attach <br>
the collected data to your support ticket.
<br>
<!----------------------------------------------------------------------------->
[ExtensiveSupportLogging]: https://marketplace.ultimaker.com/app/cura/plugins/UltimakerPackages/ExtensiveSupportLogging
<!---------------------------------[ Badges ]---------------------------------->
[Badge Windows]: https://img.shields.io/badge/Windows-0078D6?style=for-the-badge&logoColor=white&logo=Windows
[Badge Linux]: https://img.shields.io/badge/Linux-00A95C?style=for-the-badge&logoColor=white&logo=Linux
[Badge MacOS]: https://img.shields.io/badge/MacOS-403C3D?style=for-the-badge&logoColor=white&logo=MacOS